RPC Lettings - About Us

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About RPC Lettings - Property Management Burnley, Bolton, Wigan, Accrington, Horwich

Property investment with peace of mind!

RPC Lettings are specialist in property management in Burnley with strength which grew with Property Investment in Burnley. RPC started in March 2003 to help Landlords (Including ourselves) left stranded with Burnley properties without management when a Newcastle based Property Company was closed down for fraud. Mujeeb and Carolyn seem an unlikely partnership, but their different skills matched perfectly, and still do more than 13 years down the line. With a firm base of rented properties in Burnley, RPC have been able to expand it managed property portfolio to include property management and investment properties in Nelson, Padiham, Colne, Accrington. More lately and successfully we are also providing Property management in Bolton and Wigan.

In August 2003 RPC formed a Limited Company with 10 Landlords and 23 properties on the books.

September 2003 we opened an office in a terraced house in Padiham and took on one employee (who is still with the company). We set up letting and accounts software and built up our client base and added properties to our books.

In July 2006 we moved into the office on Briercliffe Road, Burnley, took on additional staff (again still with the company today) and joined the Burnley Council Good Landlord and Agent Scheme. We joined NALS and The Property Ombudsman professional associations. Now networked with a server, we expanded our systems, set up our website and took on more Landlords and Properties.

In October 2008 when Burnley Council introduced Landlord Licencing we helped our Landlords comply with the new regulations. That year we joined the Private Rental Sector Forum to take an active part in the dialogue between Landlords and the Council.

In 2009 the success of the business was recognised as Mujeeb Rehman (founder and MD) was named in the Under 35’s Who’s Who of Britain’s Business Elite. He was recognised for the same distinction again in 2010.

In July 2010 we doubled the size of the office and took on additional staff.

In July 2011 we started advertising property on the Zoopla portal, became a “SafeAgent” and launched a new website.

In April 2015 we acquired an existing letting agency in Horwich when the owner retired. This office is now refurbished and mirrors the Burnley Head Office’s dedication to Landlords, properties and tenants.

Now we manage some 800 properties, for over 150 landlords. Our landlords range from young investors in their 20’s to very experienced businessmen in their 80’s. We have Landlords who live locally, across the UK and abroad. We treat Landlords with equal care whether they have a single property, or a portfolio of 100+ units.

The introduction of Compulsory Landlord Licensing in Burnley and Accrington have been stumbling blocks for many Landlords, as the requirements for the standards of property maintenance and management and being a license holder are quite stringent and can be expensive to achieve and maintain.  RPC has been helping both landlords and the council since the start of the schemes, and we have an excellent working relationship with the Landlord License team. By working  with them and landlords to comply with the requirements in the most efficient and cost effective way, we save time and get help from them when we need it.   Initially Landlord licensing appears to be no more than an extra tax on landlords, but in practice the tenant referencing requirements and housing standards expected have reduced anti-social behavour and improved the neighborhoods. 

Our highly trained, experienced and multi-lingual staff are available to help both Landlords and tenants during office hours, and there is always someone on duty to respond to emergency calls out of office hours. We have a list of reliable contractors who work with us for property maintenance and repairs. Landlords can use their own contractors or we can arrange any work for them.

We have the enthusiasm and dedication of keen entrepreneurs plus the wisdom of years of experience. There are plenty of letting agencies about, but we pride ourselves in dealing with "difficult" properties, and helping landlords make a success of letting relatively low cost properties to decent tenants If you are happy with your existing agent, that is great. But if you want to try an alternative, let us have one property to prove what we can do for you.

Integrity and Professionalism

Recently we received a copy of this email sent to the Burnley Council regarding our services. 

 

"As you can imagine due to the nature of our work we receive a lot of complaints in relation to landlords about poor condition, poor management practices, unlawful evictions; and even intelligence sharing in relation to serious organised crime.

 

Despite this we know there are many landlords and managing agents that work professionally providing excellent standards but it so nice when we hear it from other people which is why I wanted to share the email with you.

 

Regards Clare

 

From: Steve Daly [mailto:steve@homes2love.net]
Sent: Wednesday, November 29, 2017 9:41 AM
To: Clare Jackson
Subject: The flooding issue between 9 & 11 Granby Street, Burnley, Lancs, BB12 0PP

 

Good morning Clare,

 

Well I hope?

 

Clare, you may recall, a few weeks ago, there was an issue whereby the kitchen ceiling and wall became extremely damp due to what was obviously a water leak. This happened on Saturday evening, was reported on the following Sunday and it was not until Monday, that I could get an emergency plumber in to do the necessary fix

 

It turned out that the tenant had been playing with the central heating system and caused the flooding in No 11 Granby Street which then impacted No 9.

 

I was not best pleased as around that time I was ‘firefighting’ on so many property issues for homes2love [leaking showers and a flood in a property in south London]

 

Well I’m sending this e-mail as I would like the Licencing Team at Burnley Council know that the actions taken by both the Landlord [Mohammed Butt] and the Letting Agent [RPC – led by Mujeeb Rehman] have been exemplary

 

These guys have just been absolutely amazing and are a credit to their profession – they have handled this issue with great integrity and professionalism

 

On being alerted that there was a problem by a member of your team, Steve from RPC immediately went out to 11 Granby Street to turn off the water to stop further ingress

 

Mohammed [the landlord] was brilliant in no questions asked, paying for the emergency plumbing visit and has since sent in his team to repair/repaint the ceiling and wall in the kitchen and repair the kitchen light

 

Often Landlord’s & Letting Agents come in for such a bad press, so it’s great when  there are shining examples when this trend is bucked

 

Please can you kindly feed this back to your team

 

 

Kind regards,

 

 

 

Steve Daly

Maintenance Manager

Homes 2 Love

steve@homes2love.net

07951 724608

 

 

 

Integrity and Professionalism

Nice Professional People

Good morning Mujeeb

 

I hope you and your team are well.

 

Just a quick note to say thank you to you and your team for looking after my property and the rental aspect. Every time I had cause to contact the office I was met with good service, nice professional people and people who knew me and the property and who were always happy to deal with my queries.

 

The property is now sold and I have returned the license form to the council as requested.

 

Thanks once again for all your help.

 

Kind regards.

 

Tina.

Nice Professional People

Landlord Licence application and RPC's help

Dear Mujeeb and all the team at RPC,

Thank you for helping me with the Landlord License on-line application.  When I tried to do it myself I had nothing but problems with the forms, the website, and the information they required.  I did read them, but the instructions on the website were not at all clear to me.  Happily you offered to complete the forms, and sent me pdf files for my approval prior to submitting it.  It was also very good that you helped us complete the License Holder's forms and showed me how to apply for the Scotland Disclosure. 

The extra burden of the license application is not just the fee per property, but the worry about correct completion of the forms, and the time consuming activity of actually entering everything on the on-line forms.  Thanks to RPC that is now completed and I am a compliant landlord!

 

Best wishes

Nick ( Malta)

Landlord Licence application and RPC's help

Proficiency & Professionalism

After struggling with a few unreliable letting agents over some years, we found Mujeeb Rehman & RPC Lettings over 10 years ago. We transferred our 3 properties to him and have never looked back. We had difficult properties and struggles along the way but were so well supported by Mujeeb and his staff that our journey became manageable. Their proficiency & professionalism was executed in such a personal, prompt and attentive manner that one would be forgiven for thinking one was the only Landlord they were attending to. Unlike other agencies we used, RPC never failed to find tenants within a short space of time. Our rents were paid timeously and all other services were provided efficiently with dedication and care. The fact that staff remain with RPC Lettings year on year is a testament to a happy and well-run company thus providing landlords with continuity and confidence. Other agencies may charge a lower Management fee but in my experience the fees charged by RPC are absolutely justified in respect of their first class service and the reduction of stress for the Landlord. We have no hesitation in recommending this agency above all others.

Heather & Ian Johnson (2017)

Proficiency & Professionalism

In Safe Hands

Since RPC Lettings took over as Lettings Agents for my properties I have found them to be completely professional.  The Inspections they carry out are thorough and if jobs need to be done they are carried out as quickly as possible after consultation with the Landlord. If you phone the Office with a query then they deal with it and come back to you with a reply soon afterwards.  They inform you of any new laws regarding Landlords. The staff are always pleasant and helpful. I would recommend them to any new Landlords as I have nothing but praise for them as they are efficient and I know my houses are in safe hands.

 

Marcia Chadwick

 

 

In Safe Hands

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Latest News

From April 2018 more than 400,000 properties in England and Wales could be un-lettable because they fail to meet new energy performance standards requirements. Landlords must act now! Minimum rating accepted is E.

 

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